Robert Walters Capability Statement - Australia - Flipbook - Page 16
Call centre and operations
Mobilise a team today
When you need to rapidly establish a team of professionals, we can ease the growing pains, save time, and
remove the guesswork. Aligned with your values, culture and required skillsets, we’ll design a hiring process
to source, curate and mobilise teams at speed and scale. Even though our approach to volume recruitment is
second-to-none, we know that one size doesn’t 昀椀t all. This is why we break our approach down and leverage
the following tactics to get you the results you need:
Assessment centres: Custom-built to suit the needs of your business. We manage the sourcing of
talent to a琀琀end the assessment centres and design the framework through which you can assess
the candidates’ skill level and personality at scale and synchronisation.
Skills testing: We o昀昀er TechChek, from IKM’s assessment suite, known for streamlining pre-hire
testing and assessing skills and abilities e昀昀iciently. They are ideal for employee testing, preemployment screening, training assessments, and workforce planning.
Candidate video pro昀椀ling: We give you more insight on shortlisted candidates in a fraction of
the time by having candidates self-record video answers to your interview questions through
our video interviewing software. This means we can work with you more collaboratively and
e昀昀iciently to screen multiple candidates, improving the quality of your 昀椀nal shortlist.
Onboarding: The onboarding platform we o昀昀er has revolutionalised the registration and
onboarding process for our candidates. Our platform allows candidates to submit all necessary
information digitally, facilitating a comprehensive ve琀琀ing and onboarding process in less than
30 minutes.
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